Artist Terms

Last updated: 5 September 2026

These terms apply if your TattLink account type is artist, or if you post or accept work as an artist, including when a studio posts on your behalf. They sit on top of the Terms of Use, and where the two disagree about artists, these terms win.

The company is ATORIE PTY LTD (ACN 696 018 890, ABN 51 696 018 890) trading as TattLink.

1. You are not our employee

You are an independent artist, or you work with a studio. TattLink does not employ you, set your hours, direct your work, or control how you tattoo.

You are responsible for: your licences and registrations, your public liability and professional indemnity insurance, your health and hygiene obligations, your own tax and superannuation, and the house rules of wherever you work.

We do not check any of that. We are an introduction and booking service. Nothing on TattLink is a certification that you are licensed, insured or competent, and we do not hold you out as verified. If a client asks to see your credentials, show them.

2. Age and identity — your obligation at the appointment

TattLink is 18+, and we check date of birth at sign-up. That is a declaration, not proof.

You must satisfy yourself that the person in your chair is old enough before you start. Ask for identification if there is any doubt, and refuse the work if you are not satisfied. In Victoria it is an offence to tattoo someone under 18 even with a parent's consent, and other states restrict it.

If you tattoo a minor, that is on you. Do not rely on our sign-up gate as a defence, and do not treat a booking through TattLink as evidence of anyone's age.

If you believe a TattLink user is under 18, report it in the app using Underage user or email report@tatt.link.

3. Requests, offers and appointments

When a client sends a request they have already paid a deposit, so treat it as a real enquiry.

You have 14 days to respond — send an offer with the price, date, time and duration, or decline. If you do nothing for 14 days the request expires and the client's deposit is refunded in full.

The client then has 14 days. They accept, ask you to reconsider, or walk away. If they walk away, their deposit is refunded. If they let the offer sit unanswered for 14 days it expires and the deposit is released to you.

Only send offers you can honour. Once a client accepts, that time is committed.

You can be a guest at a studio, or on its staff, but not both at the same studio at the same time. Guest spots and roster rules are set by the studio and by our guest-spot process.

4. Cancellations

Once a time is confirmed, the same notice windows apply whoever cancels:

• 48 hours or more before the start — the deposit is refunded in full.
• 24 to 48 hours before — if the client cancels, you keep half and half is refunded. If you cancel, the client is refunded in full.
• Under 24 hours, or a no-show — if the client cancels or does not turn up, you keep the deposit. If you cancel or do not turn up, the client is refunded in full.

The client keeps their money whenever you are the one who cancels. That is deliberate: they arranged their day around you.

Rescheduling is better than cancelling. If either of you proposes a new date and the other agrees, the appointment moves and the deposit moves with it. Nothing is lost.

5. Job success

Your public profile shows a job success figure — the share of your confirmed appointments you actually honoured.

What counts against it: cancelling inside 48 hours of the start, and a client no-show report upheld against you after review.

What does not: anything the client did. Client cancellations, client no-shows, requests you declined, and offers that expired all have no effect on your figure.

How it is shown: it only appears once you have enough completed appointments for the number to mean anything — before that, nothing is shown, and the underlying counts are not published either. It is calculated over a rolling recent period, so an old problem does not follow you indefinitely.

If you think it is wrong — you cancelled because of a genuine emergency, or a booking was counted that should not have been — email support@tatt.link with the booking number. A person will look at it and can remove a booking from the calculation.

We do not remove a figure just because it is low.

6. Deposits, payouts and our fee

Deposits are held by us, not by you, from the moment the client pays until the booking resolves. You do not have the money until it is released.

You set the deposit, between $10 and $200 USD equivalent. The client sees it before they pay.

Release timing. After you mark a session complete — or after an upheld client no-show — the deposit is released to you 24 hours later. If an offer expires unanswered, it is released immediately.

Our fee is $1 USD per booking, deducted from the deposit when it is released to you. There are no listing fees, subscription fees, or commission on the rest of your price.

Payouts run through Stripe Connect. You must complete Stripe's onboarding with accurate identity and bank details. By starting that process you also agree to the Stripe Connected Account Agreement, which is between you and Stripe — we are not a party to it and cannot vary it.

If you have not finished Stripe onboarding, your money waits. It is not lost. We hold it and retry automatically once your account can receive transfers, and we tell you when something is waiting. We cannot pay out any other way.

The balance after the deposit is paid by the client in the app, or in cash directly to you if that is what you agreed. Cash never passes through us — we record that it happened so the booking closes, but we cannot refund it, evidence it, or help recover it.

Tax is yours. Issue whatever invoices your position requires. Our payment records are records, not tax advice.

7. Chargebacks and disputes

If a client raises a chargeback with their bank, Stripe freezes the payments on that booking while it is investigated. During a freeze we cannot release a deposit or take a balance payment on that booking. We will tell you when it opens and when it closes.

We do not automatically take money back from you when a chargeback is opened. If one is lost, we may recover the amount from later payouts.

8. Photographs and other people's work

When you post a tattoo, flash sheet or healed photo, you confirm two things: that you have the rights to the image, and that the person shown agreed it may be published on TattLink.

Do not post another artist's work as your own. Do not copy a design you do not have permission to use. Repeated copyright complaints upheld against you will cost you your account — see Copyright & Takedown.

You keep ownership of everything you post. You give us permission to display and promote it on TattLink, as set out in the Terms of Use.

9. Reviews

Clients you have worked with can review you. Reviews are theirs, and we do not remove one because it is unflattering.

Do not offer anything in exchange for a review, and do not retaliate against someone who leaves a poor one. Both are breaches of these terms. If a review breaks the Acceptable Use rules — it is false, it identifies other people, it is about something other than the work — report it and we will look.

10. Studios

If you own or administer a studio, you are also responsible for its public page, its roster, its events, and how your staff use studio mode.

Studio owners and admins can see bookings taken by artists on the roster and read the studio inbox. They cannot change or cancel an artist's bookings, and they cannot act on an artist's personal account.

Closing a studio and deleting your personal account are separate actions. You cannot delete your account while you still own an open studio — transfer it or close it first.

11. Conduct and enforcement

You must follow Acceptable Use.

If we receive credible reports of unsafe practice, fraud, stolen work or abuse, we may remove posts, restrict your account, or close your artist access. Where we can, we will tell you what the problem was, and you can appeal — the process is in Acceptable Use.

We do not keep your money as a punishment. If your account is suspended or closed, you are still paid for work you completed, unless that specific payment is what is being investigated. A payment under investigation is put on hold, not taken away — you will be told it is on hold, and when we finish it is either paid out to you or refunded to the client. If a suspension is lifted, holds that are no longer under investigation go back onto the normal payout schedule. Deposits held on bookings that will now not happen are returned to the clients, in full.

Cancellations we cause this way do not count against your job success figure. That was our decision, not yours.

We are not a licensing board. We cannot stop you tattooing — we can only decide who uses TattLink.

12. Ending it

You can stop using TattLink whenever you like. Complete or cancel your confirmed appointments first, so no client is left stranded, and remember that cancelling inside 48 hours affects your job success figure.

If you switch your account back to a client account, your tattoo and flash posts are hidden and can be restored if you become an artist again.

13. Liability

Nothing here excludes rights you have under the Australian Consumer Law that cannot be excluded.

You are responsible for the work you do and its consequences. If a client brings a claim against us arising from work you performed, or from something you posted, you agree to cover our reasonable costs of dealing with it — to the extent the claim was actually caused by you, and not by us.

Our liability to you is limited as set out in the Terms of Use.

14. Changes

We may update these terms. If a change materially affects you we will tell you in the app or by email before it takes effect. Bookings already confirmed stay on the terms that applied when they were confirmed.

These terms are governed by the laws of Victoria, Australia.

Contact

Payouts, bookings and general: support@tatt.link Safety, abuse and copyright: report@tatt.link Privacy: privacy@tatt.link

ATORIE PTY LTD (ACN 696 018 890, ABN 51 696 018 890) trading as TattLink