Delete your account

Last updated: 5 September 2026

You can delete your TattLink account yourself, from the website or the app. You do not need to install anything, and you do not need to email us.

TattLink is run by ATORIE PTY LTD (ACN 696 018 890, ABN 51 696 018 890).

How to do it

On the website

  1. Sign in at tatt.link/login.
  2. Go to Settings → Account privacy.
  3. Choose Delete my account.
  4. Confirm it is you — your password, or signing in again with Google or Apple.

In the app: the same steps, under Settings → Account privacy.

If you signed up with Google or Apple, you will be asked to sign in with them again. That confirmation only lasts a few minutes, so finish the deletion straight after — it is deliberate, so a forgotten unlocked phone cannot destroy your account.

Two things will stop you

You still own an open studio. Transfer it to someone else, or close it, then try again.

You have bookings that are not finished — a request or offer in progress, a confirmed appointment, work waiting to be paid for, or an open dispute. Complete or cancel them first. Bear in mind that cancelling inside 48 hours of an appointment has consequences for your deposit, and for artists it affects your job success figure — see Payments & Refunds.

Closed studios and finished or cancelled bookings do not block anything. We will not close a studio or cancel bookings on your behalf — that has to be your decision, because money and other people's time are involved.

The screen tells you exactly what is in the way.

What happens

Immediately: your login stops working and your profile disappears.

Within a few minutes: everything attached to your account is removed — your posts and their photographs, your comments and likes, your boards and saved items, your reviews, your taste profile and activity history, your saved cards, your notification settings, and your entry in our search index. You are also removed from other people's follower and blocked lists, and your Stripe customer record is deleted.

What stays, and why:

  • Bookings and payment records, because tax law requires financial records to be kept. They are stripped of your identity after seven years.
  • Reports you made or that were made about you, so we can act on repeat behaviour. The reporter's details are removed after seven years.
  • Messages you sent, because they are part of the other person's conversation too. Your name is replaced with "Deleted User".
  • Reviews you wrote, without your name attached, because they still help other clients choose an artist.
  • Artist payout accounts held by Stripe, because Stripe has its own legal duty to keep payout records.

The full detail is in the Privacy Policy.

Deletion is permanent

There is no undo and no grace period. We cannot restore an account, its posts or its history once it is gone. If you might want to come back, consider whether you actually need to delete rather than just stop using TattLink.

If you cannot get in

If you have lost access to your account and cannot sign in to delete it, email privacy@tatt.link from the email address on the account and tell us your username. We will verify it is you before doing anything.

Contact

Deletion and privacy: privacy@tatt.link Anything else: support@tatt.link

ATORIE PTY LTD (ACN 696 018 890, ABN 51 696 018 890) trading as TattLink